Purpose and Personal Information Collected
AceAge’s products organize, schedule, and deliver pills to ensure that individuals take their medication at the right time through the use of (amongst other things) a medication delivery device, a mobile app companion to that device and our website (the "Services"). AceAge’s Services are used by individuals ("users") who decide to operate an AceAge product.
AceAge may use personal information notably in the following ways.
In each case, AceAge identifies the basis on which AceAge relies to use your personal information:
As a result, personal information can be collected when you use the Services. This can include your name, age, address, the medications which you have been prescribed, when you are required to take medication and when you actually take them, medical conditions which you may have, billing information and credit card information.
If you use AceAge’s website (the "Website"), your IP address, your computer’s operating system, the browser type and language are automatically collected each time you use the Website. Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited. Other information such as your name, address, and email address ("contact information") is collected in order to allow us to administer the Website, to identify and contact users and in order to conduct Website maintenance. For audit and other internal and administrative purposes AceAge may also keep a record of all information you contribute to the Website.
Recipients of your Personal Information
AceAge does not rent or sell personal information to other companies or individuals. AceAge may share aggregated non-identified information with other companies. AceAge may also use your personal information on an aggregated, non-identifiable basis for research and development purposes.
Limits for Collecting, Using, Disclosing and Retaining Personal Information
AceAge, unless required or permitted by law, does not collect, use or disclose personal information, except when it has obtained consent.
In all cases, AceAge limits the amount and type of information collected to that which is necessary to meet the purposes described above. AceAge undertakes to keep all personal information it collects strictly confidential. AceAge will only retain personal information for the duration of its intended use or as otherwise required by law. Thereafter, all personal information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion.
Safeguarding Personal Information
AceAge respects an individual’s privacy and will protect that privacy as vigorously as possible. AceAge stores personal information in electronic and physical files that are secure and to which access is restricted.
Accuracy of Personal Information
AceAge also makes every effort to keep all personal information it holds, including contact information and financial information, accurate, complete, and current. AceAge will update any changes to personal information when received from you through the Website. If AceAge holds personal information about an individual which can be established by the individual to be inaccurate, AceAge will take reasonable steps to correct it.
Exercise of Rights
Regarding your personal information, you have the following rights:
Where applicable, you have also the following rights:
Finally, you have the right to lodge a complaint within the relevant national data protection authority. For security reasons and to avoid any fraudulent request, you may be required to provide proof of identity with the request. After the request has been processed, this receipt will be destroyed. If you have any questions regarding the personal information held by AceAge, you should, in writing, contact AceAge’s Privacy Officer. AceAge will respond to any written requests within 30 days of receiving written notice. AceAge will keep records of enquiries and/or objections and will document their resolution. AceAge will conduct all investigations in a timely, fair and impartial manner.
Protection of Personal Information for Children
AceAge services are not intended for any minor individual. If you are a minor under the laws applicable to your place of residence, please do not provide AceAge with any personal information without the express consent of a parent or guardian. AceAge does not voluntarily collect personal information from minors. If you are a parent or guardian and you know that your minor child has provided AceAge with personal information, please contact AceAge. If AceAge learns that it has collected personal information from a minor without verification of parental consent, AceAge will take steps to remove that information from its servers.
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